PLUX Basic Warranty
The biosignalsplux normal product warranty guarantees only the electrical functioning of the HUB up to 2 years and for 3 months for the sensor cables, textiles and batteries.
Xtra Care - PLUX's Maintenace and Service Program
What's IncludedXtra Care extends the basic warranty to cover and provide:
- Sensor cables and connectors (such as a broken cable) from normal wear and tear
- Battery replacements
- Damaged HUB or belt clip plastic molding from normal wear and tear
- Premium support staff response time with an service level agreement of 2 business days to begin to respond and begin to address any issue that arrises.
- A 20% discount on future orders including disposables made through our website using a coupon code that will be sent via email upon purchase.
How to Buy?
Note: Xtra Care must be purchased within 30 days of your product purchase.
How to open a Xtra Care or pay per act support request?